Penzión KOŠÚTKA

Hodnotenie pobytu: (Termín pobytu: 8.7.2022)

Ak máte radi dobrú hodnotu za svoje peniaze, nechoďte tam. Fotografie sú 15 rokov staré, očakávajte pleseň, vlasy v sprche a zlé služby zákazníkom! That was extremely disappointing! One night cost EUR100 for three people. We were surprised to discover that the rooms looked nothing like the photos! Mold on the wall, a hole in the bathroom door, and a small bathroom that we had difficulty entering or using! Hair in the shower, stains on the walls, and even a stain on the ceiling. When I raised this at reception, I was told that this was the last room available and that nothing could be done. Even after paying in the morning and raising this again, I heard from the lady that other people were interested in this room and that we could have left. She stated that we should not have expected what was shown in the website photos because they were 15 years old! The client approach is unsatisfactory. Don't go if you like getting good value for your money. Simply overpriced and with poor customer service. The only saving grace was an adequate continental breakfast. What a letdown!

Magdalena 09.07.2022